MUSLIM McDonald’s customer has been left devastated after he was given a pork sausage McMuffin by staff.
Sickened Fida Hussain, 49, from Small Heath, Birmingham, blasted the fast-food giants after they failed to give him the meat-free option he asked for.
Furious Fida has avoided pork for his entire life until the blunder by McDonald’s staff
BPM MEDIA
Furious Fida has avoided pork for his entire life until the blunder by McDonald’s staff
The dad-of-four has demanded an apology over the blunder and wants compensation from McDonald’s after he was forced to spit the meat – which is against his religion to eat – out.
He told The Mail: “I trusted them. I was watching Judge Judy and bit into the McMuffin and knew instantly when I tasted it that it was meat.
“The taste was horrible, I knew straightaway and spat it out.
“It’s just completely wrong. It’s a sensitive subject, it could happen to anyone, vegan or if a person is on a particular diet.”
Mr Hussain goes to the drive-thru at McDonald’s in Small Heath every morning for a breakfast deal of an egg and cheese McMuffin, hash brown and a coffee.
He says on December 17, he made his usual order at the Coventry Road restaurant and took the food home.
The former self-employed courier claims he returned immediately to the restaurant and spoke to two managers.
They advised him to complain online via details on the reverse of his receipt.
I’ve kept myself away from it [pork] all my life. McDonald’s is a big name, it’s a huge retailer. They shouldn’t make mistakes like this.
Fida Hussain
He added: “The woman tried to tell me ‘can we keep it quiet and deal with it in store’ but obviously I was not happy at all.
“I am a practising Muslim with a nice, long beard and proud of it so they knew.
“I’ve kept myself away from it [pork] all my life. McDonald’s is a big name, it’s a huge retailer.
“They shouldn’t make mistakes like this.”
He said he was given a replacement egg and cheese McMuffin and contacted the company’s head office.
But he claims they have since emailed him to say the matter is resolved as he accepted a replacement meal.
McDonald’s refute this and said it is still working to resolve the complaint.
Although the chain has offered Mr Hussain meal vouchers he is not happy with the outcome.
He said: “I would like an apology and financial compensation. I’m devastated.
“It’s put me off McDonald’s and I’m mortified. It’s diabolical for a professional retailer that’s worldwide.”
A spokeswoman for McDonald’s said: “We have a number of measures in place to avoid inaccurate orders and would like to apologise to the customer that we did not meet these standards on this occasion.
“As soon as it was brought to the attention of the restaurant, the customer was apologised to and offered a replacement order.
“We understand the customer is currently in contact with our Customer Services Team to help find a resolution.”
