Airlines operating in Nigeria may be in for tough times over flight delays and cancellations, as the regulatory agency, the Nigerian Civil Aviation Authority, NCAA, and Federal Competition and Consumer Protection Commission, FCCPC, bare their fangs.
Both federal agencies have resolved to put a stop to the phenomenon which has over time, set airlines against their customers, and the strict regulations may come sooner than expected.
“Any type of understanding or arrangement between competitors can only work in one direction, and that is hardship and a loss of value to consumers… And any practice or pattern that allows incessant delays or cancellation of flights also results in the same hardship and loss of value.”
Babatunde Irukera
EVC, FCCPC
At a regulatory engagement on consumer issues in the aviation sector held by FCCPC & NCAA today at FCCPC headquarters in Abuja.